Frequently Asked Questions                                                                                                            

 

§  What are the dates for 2007?
   Main Draw: July 16 - July 23, 2007
   Qualifying: July 14, 15 & 16, 2007

§  Are tickets available?
  
Tickets will be available to the public for every session of the tournament in June.
   Ticket packages are available right now (310) 824-1010 x251.

§  Where and how can I buy a ticket?
   Season and Package tickets are always on sale by calling (310) 824-1010x251.
   Single session tickets will be available starting in June.
   You can walk-up or call the UCLA Central Ticket Office at (310) 825-2101. (The UCLA Central Ticket Office is open between
   10:00 a.m. and 4:00 p.m. or until the start of the final match).
   or you can go online: www.ticketmaster.com

§  When do I get my tickets?
   Season and Package tickets are mailed late June/early July.  Single session tickets are mailed early July or as soon as they are
   ready thereafter.

§  When will my ticket purchase appear on my credit card?
   In most cases, your ticket purchase will appear on your next credit card statement. It will be referred to as “UCLA Tickets
   3108252101”

§  Is my ticket cost tax deductible?
   No. Although the tournament is owned by the Southern California Tennis Association a not for profit organization, ticket costs
   are not tax deductible.

§  Will one ticket allow me to watch both the afternoon and evening sessions?
   No. In cases where there is an afternoon session and an evening session a ticket is needed for each individual session.

§  Does my child need a ticket?
   Children over the age of 12 months require a ticket.

§  When's the best day or session to attend?
   Every fan finds a different day to his or her liking. There are more matches earlier in the week and during day sessions. 
As the
   week progresses, the excitement builds as the field narrows and the players fight to win the coveted title.

§  What happens if it rains?
   One completed match on Center Court shall constitute a complete session of play. If play is postponed without the completion
   of a match, the tournament management will make every effort to accommodate the single-session ticket holder at a
   subsequent session. Box, series, complimentary and sponsor tickets are exempted from this policy. 
   Consult the back of your ticket for details.

§ Do you offer discounts?
   A discount is provided to members of the USTA for several sessions.
Discounts of $10 off Stadium loge tickets (subject to
   availability) will be given to students, military, and senior citizens with proper I.D. Discounts apply only to Sessions 1, 2, 4 - 7
   and are not available on Box Seats. This applies to tickets sold at the Countrywide Classic Box Office just prior to the start of
   the specified session only and is subject to availability.  This discount does not apply to tickets purchased in advance.

   Call the tournament for information on these discounts.

§  When do the gates open?
   Gates open at least 1˝ hours before the start of each session.

§  What is the capacity of the Los Angeles Tennis Center?
   Stadium Court (capacity: 6,500), Grandstand Court (capacity: 1,500)

§  Where is the Los Angeles Tennis Center located?
   Located on the beautiful UCLA campus - nestled just west of Pauley Pavilion and south of Drake Stadium is the impressive
   Los Angeles Tennis Center - home to both UCLA tennis teams. Click here for detailed directions:
  
http://www.ucla.edu/map 

§  Where do I park? What's the cost?
   Parking is provided at the tournament site.  UCLA charges $8 per day to park on campus.

   There will be clear signage directing you to the area you may park.
Parking is sold at the entrances of specific parking structures
   or areas. Parking structures 6, 7 and 8 are the closest to the tennis center.
http://www.transportation.ucla.edu/parking/spdirect.HTM

§  What happens at Kids Day during the event?
   Kids Day is for kids 16 & under and features a fun filled day with ATP Tour stars. All kids will be admitted free and parents or
  
chaperones can purchase a grounds pass for just $5.00.  (First Republic Bank's Kid's Day)

§  Do I need to bring a racquet for Kids Day?
   No. Everything is provided and only a few attendees will actually be on court.

§  How can I get a hospitality tent or a suite at the tournament?
   Tents and suites at the tournament are excellent ways to host a group of clients, customers, or even friends and family at this
   world- class event. Contact the tournament at 310 824-1010 x 243 for more information on tents and suites.

§  How does a player qualify to play in the main draw of the Countrywide Classic?
   Direct acceptance: This accounts for a majority of the players and is based on ATP Entry Ranking at the time of entry.
   Wild Cards: These are granted at the tournament's discretion.
   Qualifying: 4 spots in the main draw are filled by qualifiers -- those players who successfully win two matches during the
   qualifying matches on Saturday July 14, Sunday July 15 and Monday July 16.
   Special Exempt: Reserved for players who are unable to compete in the qualifying competition because they are still competing
   in another singles tournament on the date the qualifying competition begins.

§  How is the men's draw made?
   The draw is made the same way at every tournament on the ATP circuit. First, the 16 seeds (the 16 highest-ranked players in
   the draw) are placed in the draw (No. 1 on the first line, No. 2 on the last line and then the others in alternating order on
   pre-determined lines). Once the seeds are in place, the other players are drawn at random and placed on the empty lines -
   starting at the top and going down the draw until it is filled.

§  How is the men's schedule made?
   The schedule is made with input from the ATP, the players, television, and the tournament. The tournament makes requests
   based on what it feels is in the best interest of the fans.

§  When is the schedule made?
   During each tournament, the schedule is made daily and usually is available after the day matches are completed. It is then
   posted on this web site and is made immediately available to the Telecommunications Committee, the media, etc.

§  Can you tell me now when a particular player will play?
   No. In a single elimination tournament, only one player advances and since no one knows who will win or lose, no one knows who
   will play when.  All players must play either Monday or Tuesday (those who don't play Monday will play Tuesday)

§  When is the first round played? When's the second round played?
   Barring unforeseen circumstances, half of the first round is played Monday and the other half on Tuesday. The round of 32
   is completed on Wednesday, the Round of 16 is completed on Thursday, the quarterfinals are played on Friday, the semifinals
   are played on Saturday and the finals are played on Sunday.

§  Can I watch matches on other courts?
   Yes. The Los Angeles Tennis Center has 2 courts and matches are played on both of these courts. When you buy a ticket,
   you buy a reserved seat on Stadium Court, but you also are free to watch matches on the Grandstand Court.
   (Note: A "grounds pass" ticket does not provide a seat on Stadium Court, but does allow you access to the Grandstand
   Court. Grounds passes are sold only after all reserved tickets are sold.)

§  Can I watch players practice? How do I know who's practicing when and where?
   Watching practice has become a real fan favorite because fans can get close to the players and see them in a relaxed
   environment. Court #7 at the Los Angeles Tennis Center is used as the tournament practice court. Practice schedules are
   not posted, but fans may stop by and see who is practicing on this court.

§  Is the Qualifying Competition open to the public?  Is it free?
   Qualifying of the Countrywide Classic 2007 is held from July 14 (Saturday) to July 16 (Monday) at the Sunset Canyon Recreation
   Center on the UCLA campus. This event is open to the public.  Admission is free.

§  How do I volunteer?
   Call the tournament (310 824-1010 x253) and volunteer information will be mailed to you providing all the details and a list
   of volunteer positions. (Volunteer Information)

§  When are Ball Person tryouts?
    Please check back for 2007 tryout dates.  A child must be at least 12 years old to be a ball person.
    Call the tournament (310 824-1010 x253) for more information.(Ball Kid Information)

§  Is the tournament televised?
   The tournament is seen on ESPN2 and the Tennis Channel.  Consult your local listings for air times. (Schedule)

§  Was the tournament always called the Countrywide Classic?
   No. The tournament, to date, has had 7 different names since it’s beginning in 1927.